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Privacy Policy

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This Privacy Policy (the “Policy”) sets out the basis on which Prima Gold Jewellers LLC and its subsidiaries (collectively “Prima”, “we”, “us”, “our”) collects, uses and discloses personal information obtained from you when using (the “Website”). By visiting our Website and/or by using the services provided in this website, you expressly agree to be bound by the terms of this policy, and you consent to our collection, usage, sharing of your information (as defined herein) in accordance with the terms of this policy. We reserve the right to amend, update or replace this policy anytime without any notice. This policy is effective from April 1, 2021.

1. Introduction

  1. This privacy policy sets out how we use and protect any information that you give us when you use this website and our products/services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website; you can be assured that it will only be used in accordance with this privacy statement.

    We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

2. Information We Collect

If you choose to use this website and our products/services, we may require you to provide contact and identity information including:

    • Your name, address, email address, and other basic contact information.
    • Communications and other messages, including correspondence between Prima Gold and you.
    • Payment information (payment card number, expiration date, authorization number or security code, delivery address, or billing address)
    • Non-personally identifiable information that we gather, including your IP address, computer sign-on data, statistics on page views, traffic to and from this website and individual pages on this website and data that we may collect through cookies or other means.
    • General information regarding our products/services you have registered to receive.

3. Our Use And Disclosure Of Your Information

We may use your Personal Information to:

    • Provide our products/services.
    • Resolve disputes, calculate and collect fees, and troubleshoot problems.
    • Verify your identity and the information you provide.
    • Encourage a safe online experience and enforce our terms and conditions.
    • Improve our products/services and customer experience and inform you about our products/services and updates.
    • Provide you with information that may affect your use of our products/services.
    • Communicate marketing and promotional offers to you

5. Security

Keeping your information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your personal information against any unauthorised access, use, alteration, disclosure, or destruction. While we have put in place physical, electronic, and managerial procedures to secure and safeguard your personal information and general information, we will not be held responsible for any unauthorised access by third parties and we cannot guarantee that the personal information and general information provided by you or that is transmitted via this website or by e-mail is totally secure and safe.

6. Cookies

In addition to the personal information and general information that we collect through the website, the website uses cookies and you hereby consent to this use. Cookies are files that store information on your hard drive that allow our website to recognize you, track new users and to record session information. Most browsers are automatically set to accept cookies, but if you choose, you can disable the cookies from your browser.

7. External Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Applicable Law And Jurisdiction

This policy as well as your access to our website is subject to and governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai without giving effect to conflicts of law principles thereof. Any dispute regarding this policy or our handling of your personal information and general information is subject to the exclusive jurisdiction of the Courts in Dubai.

9. Contact Us

Please contact us at the following address if you believe that any personal information that we hold about you is incorrect or incomplete, if you want to change any marketing preferences, or if you have any queries, complaints or recommendations about this Policy, and we will endeavor to respond to you promptly. Prima Gold Jewellers LLC, P.O. Box 25061, Dubai, United Arab Emirates.

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